Barclays Bank Ghana has said it is assisting the Police to arrest the alleged fraudster who was caught on a CCTV camera duping a school boy in one of its branches at Osu, Accra.
According the bank, it has circulated pictures of the man in all its branches across the country to help arrest the fraudster who is said to have committed the crime on three different occasions.
A confidence trickster who posed as a worker of Barclays on March 13, 2016 allegedly swindled a Junior High School student who had been sent to make a deposit.
Amount quoted not accurate The boy’s brother Nii Armah earlier claimed in an interview with Citi News that the amount involved was GHc5,000 but the bank said the amount was rather GHc3,700 per their records.
Speaking to Citi News, the Head of Communications at Barclays Bank Ghana, Cyril Nai said “the amount stated there is GHc3,700 and now we are hearing GHc5,000.”
Responding to questions about whether the bank will refund the money to the victim, Mr Nai explained the bank is not obliged to pay the money. He further explained that because the amount did not also end up with any of their cashiers
“we are not liable at this point because the money was not paid to a staff member, it went into a third party who has nothing to do with a bank.” “In such situation, we can’t pay because how do you prove that the person who took the money from the customer, there wasn’t any connivance?” he explained.
It is not the 4th time
Cyril Nai further rejected claims that, the latest incident was the fourth time and clarified it was only the third.
“Contrary to media reports that this is the fourth time that the fraudster had tried to engage in fraudulent activity at the bank, it is rather that we have apprehended the fraudster on two different occasions, the last being in November 2014 where we handed him over to the Police.
"Unfortunately, charges could not be pressed against him because the victims in all instances have refused to pursue the case.”
Beware of fraudsters
The Bank also cautioned its customers to take precautions when they enter the bank to transact business. “We wish to remind our customers that all their payments at the bank, are to be made to the cashiers at the counter.
Alternatively, customers could use our IATMs which accepts cash deposits and therefore eliminates any form of human interference either from a staff or any other person where they can deposit themselves directly into the account.
Lastly we urge our customers to be patient to follow the queue for their turn and to avoid jumping the queue by seeking or accepting help from any other person,” Cyril Nai advised.
This incident is said to have happened in other banks where the tricksters also offered to help the customers but bolted with the money.
According the bank, it has circulated pictures of the man in all its branches across the country to help arrest the fraudster who is said to have committed the crime on three different occasions.
A confidence trickster who posed as a worker of Barclays on March 13, 2016 allegedly swindled a Junior High School student who had been sent to make a deposit.
Amount quoted not accurate The boy’s brother Nii Armah earlier claimed in an interview with Citi News that the amount involved was GHc5,000 but the bank said the amount was rather GHc3,700 per their records.
Speaking to Citi News, the Head of Communications at Barclays Bank Ghana, Cyril Nai said “the amount stated there is GHc3,700 and now we are hearing GHc5,000.”
Responding to questions about whether the bank will refund the money to the victim, Mr Nai explained the bank is not obliged to pay the money. He further explained that because the amount did not also end up with any of their cashiers
“we are not liable at this point because the money was not paid to a staff member, it went into a third party who has nothing to do with a bank.” “In such situation, we can’t pay because how do you prove that the person who took the money from the customer, there wasn’t any connivance?” he explained.
It is not the 4th time
Cyril Nai further rejected claims that, the latest incident was the fourth time and clarified it was only the third.
“Contrary to media reports that this is the fourth time that the fraudster had tried to engage in fraudulent activity at the bank, it is rather that we have apprehended the fraudster on two different occasions, the last being in November 2014 where we handed him over to the Police.
"Unfortunately, charges could not be pressed against him because the victims in all instances have refused to pursue the case.”
Beware of fraudsters
The Bank also cautioned its customers to take precautions when they enter the bank to transact business. “We wish to remind our customers that all their payments at the bank, are to be made to the cashiers at the counter.
Alternatively, customers could use our IATMs which accepts cash deposits and therefore eliminates any form of human interference either from a staff or any other person where they can deposit themselves directly into the account.
Lastly we urge our customers to be patient to follow the queue for their turn and to avoid jumping the queue by seeking or accepting help from any other person,” Cyril Nai advised.
This incident is said to have happened in other banks where the tricksters also offered to help the customers but bolted with the money.
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